Visits
A visit (also called a session) represents a continuous period of activity by one visitor on your site.
What counts as a visit
Section titled “What counts as a visit”Every pageview from a real (non-bot) visitor is part of a visit. Bots, scrapers, and automated traffic are filtered out before they ever reach your stats — see Bot detection for how. Real visitors are counted as they are: someone who lands on a page and leaves a few seconds later is still a real visit, just a short one (and likely a bounce — see Bounce rate).
What starts a visit
Section titled “What starts a visit”A new visit begins when:
- A visitor lands on your site for the first time that day, or
- A visitor returns after 30 minutes of inactivity
The 30-minute inactivity window is the same standard used by Google Analytics and most other analytics tools.
What ends a visit
Section titled “What ends a visit”A visit ends when:
- 30 minutes pass without any new pageview or event from that visitor, or
- Midnight UTC is reached (the daily visitor hash resets, so activity after midnight is a new visit)
Example
Section titled “Example”| Time | Event | Result |
|---|---|---|
| 09:00 | Visitor lands on / |
Visit 1 starts |
| 09:05 | Visitor navigates to /pricing |
Still visit 1 |
| 09:35 | Visitor returns to / |
Visit 2 starts (31 min gap) |
| 09:40 | Visitor navigates to /docs |
Still visit 2 |
Visits vs. visitors vs. pageviews
Section titled “Visits vs. visitors vs. pageviews”- Pageviews — every page load or navigation event
- Visits — groups of pageviews within a 30-min window
- Visitors — unique people (one per day, privacy-preserving hash)
A single visitor can have multiple visits per day, and each visit can have multiple pageviews.